Shipping Policy

Processing Times

G.W. is comprised of a very small team and we are always thrilled & grateful when a new order comes in! We're also thrilled to let you know that worldwide shipping is available. 

All candles and products are made to order. Please allow 1-5 business days (excluding weekends) for your order to be processed. You will be notified upon dispatch of your items. 


Missing Items

If an item is missing from your package, please email us within 7 days of receiving your package. This date will be tracked according to the tracking number associated with your package.

If more than 7 days have passed since your item was received, unfortunately we cannot offer you a replacement item or refund for any missing items reported. We triple check all orders during packaging but we are human, so these things can happen! 

Custom fees & Import taxes

All international orders are responsible for customs and import taxes. Graveyard Wanders will not be held liable for custom fees or import taxes. 


Missing or Broken Items After Shipment

To be eligible for a refund or replacement for a package that is missing or includes broken items, your order must include Shipping Protection. Graveyard Wanders will not be held liable for orders that do not include shipping protection.

This shipping protection is automatically added to every cart upon purchase through, unless manually removed by the customer. By removing the shipping protection, the customer voids all assistance in a refund or replacement of items.